Return & Warranty Policy Each product is guaranteed by the manufacturer (unless specifically stated otherwise). The manufacturers warranty covers repair or replacement of defective parts, subject to the conditions set forth. If product is shipped defective or damage, customer has 48 hours from arrival date to report to HVAC Maintenance. Retuned or canceled orders are subject to a 25% fee. This is for the original transaction and the credit transaction and restocking.
Products must be returned with 30 days of the order being placed or they can not be returned.
Products that have been installed are NON-Returnable. Special order products are NON-Returnable since they are not usually stocked in our warehouse. No return is accepted unless an Auth# is given by us. We encourage that the customer do the necessary homework on the product since we will not be responsible for products that are miss installed and that caused damage to ones self or properties. We will only refund shipping if the error was our fault. We will only refund up to what we charged to deliver to you. All returned items are expected to be in the condition it was shipped, all manuals and manufacturers original box should be included.
After Auth # is given you may return items to:
3736 Shawano av
Green Bay, Wi 54313